Direct Sales - How Companies are Evolving their Distribution Systems to meet Customer Needs and the Compliance-Related Issues.

October 16, 2014

Companies reflect on operational effectiveness while complying with regulatory requirements.

John Haworth, ALMI, CIE, CPCU, MCM, MBA - Washington state Office of the Insurance Commissioner
Carrie Liang - Protective Life Insurance Company
Dorota Sukiennik - Protective Life Insurance Company
Frank Muscat - Amica Life Insurance Company
George Cash - Protective Life Insurance Company
Matt Clegg - Amica Life Insurance Company

With the changing demographics and the greater emergence of technology in the sales process, more companies are looking to sell life insurance directly to the public, whether it is with the use of call center reps using an electronic delivery process or it is guiding people to purchase directly through a company's internet site. There is clearly a sentiment by companies to...

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